Terms & Conditions
Last updated: 30 October 2026
These terms govern your use of divinecow.in and the DivineCow services ("Services"), operated by Sahit Del Technologies LLP ("DivineCow", "we", "us"). By creating an account, setting up a seva or placing an order, you agree to these terms.
1. Services
DivineCow offers (a) Daily Gau Roti Seva, a recurring contribution through UPI AutoPay to offer roti to cows every day; (b) One-time Seva, a single contribution for the same purpose; and (c) the DivineCow Store, for purchase of devotional products. Seva is performed by our seva team and partner gaushalas. For operational reasons we do not disclose partner gaushala locations.
2. Eligibility and account
You must be 18 years or older and able to enter a binding contract under Indian law. You are responsible for keeping your login details safe and for all activity on your account. Information you give us, including name, Rashi, Gotra and purpose of seva, must be accurate.
3. Pricing and payment
- Seva is priced at ₹11 per roti. The minimum seva is ₹11 (1 roti). There is no upper limit.
- All prices are in Indian Rupees and include applicable taxes unless stated otherwise.
- Payments are processed by our payment partner Razorpay through UPI, cards, net banking and wallets. We do not store your card or bank details.
- Seva contributions are payments for a service and are not donations eligible for tax exemption under Section 80G.
4. Daily seva and UPI AutoPay
- When you start Daily Seva, you authorise a recurring UPI AutoPay mandate for the daily amount shown at the time of setup.
- You will receive a pre-debit notification at least 24 hours before each debit, as required by RBI.
- You may pause, change or cancel your mandate at any time from your account or your UPI app. Cancellation stops future debits only.
- If a debit fails, the seva for that day may not be performed. We may retry a failed debit as permitted by your bank and the payment network.
5. Seva videos
We share a daily Sankalp video for Daily Seva and a feeding video for One-time Seva on your dashboard and, with your consent, on WhatsApp. Videos are usually shared the same day; delays may occur due to weather, festivals or operational reasons. A delayed video does not mean the seva was not performed.
6. Store orders
Store orders are subject to product availability and our Shipping & Delivery Policy and Refund & Cancellation Policy. Product images are for representation; actual products may vary slightly.
7. Acceptable use
You agree not to misuse the Services, attempt unauthorised access, make fraudulent payments, or use the Services for any unlawful purpose.
8. Intellectual property
All content on divinecow.in, including logos, text, images and videos, belongs to Sahit Del Technologies LLP or its licensors. Seva videos are shared for your personal use.
9. Limitation of liability
To the extent permitted by law, our total liability for any claim relating to the Services is limited to the amount you paid us in the 30 days before the claim. We are not liable for indirect or consequential losses, or for delays caused by events beyond our control.
10. Changes and termination
We may update these terms or the Services and will post changes on this page. We may suspend accounts involved in fraud or misuse. You may close your account at any time by writing to us.
11. Governing law
These terms are governed by the laws of India. Courts at Shimla, Himachal Pradesh have exclusive jurisdiction.
12. Contact
Sahit Del Technologies LLP (operating DivineCow)
Verma House, Near GMS Sanjauli, Chalounthi, Shimla, Himachal Pradesh 171006, India
Email: wecare@divinecow.in
Phone: +91 98052 78573
Support hours: Monday to Saturday, 10:00 AM to 6:00 PM IST