Shipping & Delivery Policy

Last updated: 30 October 2026

This policy applies to physical products ordered from the DivineCow Store. Seva services involve no shipping: seva is performed by our team and the confirmation video is delivered digitally to your dashboard and, with your consent, WhatsApp.

1. Where we deliver

We deliver to serviceable pin codes across India through trusted courier partners. You can check delivery availability for your pin code on the product page.

2. Dispatch and delivery time

• Orders are dispatched within 2 to 3 working days of confirmation.
• Delivery usually takes 5 to 7 working days after dispatch, depending on your location.
• Remote areas and festival periods may take longer.

3. Shipping charges

Shipping charges, if any, are shown at checkout before payment.

4. Tracking

Once your order is dispatched, we share the courier name and tracking number by SMS or email, and in My Orders in your account.

5. Damaged or missing items

If your package arrives damaged or an item is missing, write to us within 7 days of delivery with photos of the package. See our Refund & Cancellation Policy.

6. Digital delivery of seva videos

Daily Sankalp videos and one-time feeding videos are delivered digitally, usually on the same day as the seva.

7. Contact